BiomeDx scores yet another award in 2023, with myBioma being voted best Microbiome Analysis kit
VIENNA, 9th September 2023:
The topic of health is receiving increasing attention in the public domain. The “German Health Award” by the German Institute for Service Quality and the news channel ntv highlights leading providers in the health sector. Consumers decided on the most popular companies through a large survey with around 45,000 customer voices.
Companies were evaluated in 68 categories, covering the entire spectrum of the health sector, including clinics, nursing services, medical supply stores, pharmacies, and providers in areas such as accessibility & ergonomics, nutrition & supplements, health products, and mental health & coaching.
The survey, conducted through an online panel with a representative population sample, examined customer satisfaction with health industry providers in the areas of price-performance ratio, offerings, and customer service. Various individual aspects were considered, such as the quality and utility of products/services, diversity of offerings, reliability, on-site contact possibilities, as well as contact via phone, chat, email, and social media channels. The survey also considered responses to customer inquiries regarding advisory competence and friendliness.
See the full article below (German):